EULA

The license to use the Lever app.

End User License Agreement · Version 3, pending legal review · effective from: pending · last updated: pending

This is Lever's Version 3 End User License Agreement. Lever is operated by Lightstone Proprietary Limited, and this EULA covers your licence to install and use the App itself, alongside the Terms and Conditions (which govern your subscription) and the Privacy Policy (which governs your personal information). It is pending final legal sign-off confirming the liability limitation language here is consistent with Lightstone's existing agent terms.

1. Acceptance

By downloading, installing, or using the Lever mobile application (the "App"), you agree to be bound by this End User License Agreement ("EULA"). If you do not agree, do not use the App.

This EULA sits alongside our Terms and Conditions (which govern your subscription and use of the Service) and our Privacy Policy (which governs how we handle personal information).

2. Grant of licence

Subject to the terms of this EULA and your active subscription, Lever grants you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the App on any Apple-branded device you own or control, in accordance with the App Store Terms of Service.

This licence is granted for your personal, professional use as a licensed estate agent or other qualified property professional operating in South Africa.

3. Restrictions

You may not:

  • Copy, modify, adapt, translate, reverse engineer, decompile, or disassemble the App, except as permitted by applicable law
  • Rent, lease, lend, sell, redistribute, or sublicense the App
  • Use the App to develop a competing product or service
  • Extract, scrape, or bulk export data from the App
  • Bypass or attempt to bypass any security measure or usage restriction
  • Use the App for any unlawful purpose or in violation of South African law
  • Share your account credentials with any other person

4. Ownership

The App, including all software, design, content, and underlying technology, is owned by Lightstone Proprietary Limited and is protected by South African and international copyright and intellectual property laws. This EULA grants you a licence to use the App, not ownership of it.

Property data displayed in the App is provided by Lightstone Property (a division of Lightstone Proprietary Limited) and remains the property of Lightstone or its data sources, including the Deeds Registry, Surveyor General, municipalities, and the Companies and Intellectual Property Commission (CIPC).

5. AI-generated content

The App uses artificial intelligence to generate property valuations, market commentary, listing content, and other outputs. These outputs are automatically generated and have not been reviewed by a human expert.

You are responsible for reviewing and verifying all AI-generated content before using it with clients or in any professional context. AI-generated content should not be relied upon as a formal valuation under the Property Valuers Profession Act or as a substitute for professional judgement.

6. Third-party data

The App displays property data sourced from Lightstone Property. While this data is drawn from Deeds Office records and other official sources, it may contain inaccuracies, gaps, or outdated information. You are responsible for verifying data accuracy before relying on it in any professional context.

7. Updates

Lever may release updates to the App from time to time. Updates may add, modify, or remove features. Some updates may be required for the App to continue functioning.

8. Term and termination

This EULA remains in effect until terminated. Lightstone may terminate this licence at any time if you breach any provision of this EULA, or if your subscription lapses. You may terminate this licence at any time by deleting the App from your device and closing your account.

9. Warranty disclaimer

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

Lightstone does not warrant that the App will be uninterrupted, error-free, or free of harmful components. Lightstone does not warrant the accuracy, reliability, or completeness of any content, including AI-generated content and third-party property data.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LIGHTSTONE PROPRIETARY LIMITED AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP OR RELIANCE ON ITS OUTPUTS.

Lightstone's total liability for any claim arising from this EULA or your use of the App shall not exceed the amount you have paid for the App in the 12 months preceding the claim.

Nothing in this EULA excludes or limits liability that cannot be excluded or limited under applicable South African law, including your rights under the Consumer Protection Act 68 of 2008.

11. Consumer Protection Act

Nothing in this EULA is intended to derogate from any right you have under the Consumer Protection Act 68 of 2008.

12. Governing law and jurisdiction

This EULA is governed by the laws of the Republic of South Africa. Any dispute arising from this EULA is subject to the exclusive jurisdiction of the courts of South Africa.

13. Apple App Store

If you obtained the App through the Apple App Store, you acknowledge that this EULA is between you and Lightstone, not Apple, and Apple is not responsible for the App or its content. To the extent required by Apple, if any term of this EULA conflicts with the Apple App Store Terms of Service, the term more protective of you as a consumer applies.

14. Changes to this EULA

Lightstone may update this EULA from time to time. Material changes will be communicated in-app and by email. Continued use of the App after a change constitutes acceptance of the updated EULA.

Contact

Questions about this EULA: support@leverapp.co.za.